Read Our Most Popular F.A.Q's
Here are a few F.A.Q’s for you. More will be added as we find out what the most common questions are
Payment should be processed on your end as soon as you check out the cart in the store. Otherwise, the order should be processed within 24-28 hours of your order. If you do not see it go through please contact us for help with your order.
You will receive emails throughout the process. When you make your original order, when the item is is being processed, and when the item is shipped. For any other questions please contact us.
The order should arrive within 5-7 business days of being produced. You will be notified throughout the process.
Any gift card that meets the requirements of our check-out are welcomed to be used on our store. *Most major credit cards are accepted.
A t-shirt orders will be sent out using a t-shirt bag from the Printify manufacturing warehouse. All other items will be packaged via box from the same manufacturing warehouse.
At this time we do not have any loyalty programs. We will look into that for future orders.
Once an order is processed the order may not be changed or edited by the purchaser. Contact us and we will do our best to update, change, or adjust any order details that we can before the item/s are shipped out.
We can cancel your order as long as the order has not been sent to the printers. If the order is cancelled after being sent to the printer then a fee will be charged for the cancellation of the print. Inc certain cases a full refund *may be given. We will address this on a case by case basis.
All items are fulfilled by Printify. From time to time an item may become out of stock or unavailable. WE will work hard to replace that item if we are able to, or run a custom order for you. Note that custom orders come with extra fees that a regular store purchase does not.
We hope to add products to the store every month. If there is a product that you are looking for please contact us and we will see how we can help you get what you are looking for.
Find Our More!
I enjoy both creative and gospel adventures within the context of community. Whether that’s making art together or sharing the gospel together. Here are a few ways you can engage even more with Cross&Crown Clothing Co.
